1) Who is my sales representative?
Click here to locate a sales representative.
2) How can I get tracking information on an order?
Log-in to your account and click on the "My Account" tab to check your order history for the past 12 months. If your order has already shipped, it will have a tracking number assigned to it.
3) How can I obtain copies of invoices or get a Proof of Delivery?
Gather your account number, Purchase Order number and/or confirmation number and click here. You can always call us at 1-800-251-3000 to obtain this information.
4) I have forgotten my account number or password.
Please call customer service at 800-251-3000, or click on the "reset password" link on the sign-in page to reset your password.
5) I do not have an account number but need to place an urgent order.
Please call customer service at 800-251-3000 and someone will be happy to assist you with your order quickly.
6) I need a confirmation for an order I placed online/over the phone/via EDI/fax.
If you placed your order online, a confirmation should have been emailed to you shortly after completing your order. If you did not receive it, or you placed your order via phone/fax/EDI please call customer service at 1-800-251-3000 to obtain your order confirmation. Please have your Purchase Order on hand.