1) Who is my sales representative?
Click here to locate a sales representative.
2) How can I get tracking information on an order?
If you placed the order online, simply log-in and check your order history. If your order has already shipped, it will have a tracking number assigned to it. You should have received an email with this information shortly after the order left our warehouse. If you placed the order over the phone, via fax, or EDI, please call customer service at 1-800-251-3000 to obtain this information
3) How can I obtain copies of invoices or get a Proof of Delivery?
Gather your account number, Purchase Order number and/or confirmation number and click here. You can always call us at 1-800-251-3000 to obtain this information.
4) I have forgotten my account number or password.
Please call customer service at 800-251-3000 to reset your password.
5) I do not have an account number but need to place an urgent order.
Please call customer service at 800-251-3000 and someone will be happy to assist you with your order quickly.
6) I need a confirmation for an order I placed online/over the phone/via/EDI fax.
If you placed your order online, a confirmation should have been emailed to you shortly after completing your order. If you did not receive it, or you placed your order via phone/fax/EDI please call customer service at 1-800-251-3000 to obtain your order confirmation. Please have your Purchase Order on hand.